Only the information needed to provide safe and effective services is collected. This may include your contact details, information shared when making an enquiry or booking, information discussed during assessment and therapy, and limited technical data about how the website is used. This website data may include pages viewed, time spent on the site, and basic device or browser information.

Your information is used only to respond to enquiries, arrange appointments and payments, provide therapy, maintain clinical records, meet professional and legal responsibilities, protect the security of the website, and understand how the site is used. Where advertising is used, it is measured in a privacy-respecting way and never includes therapy content.

Your personal data is never sold, rented, or added to third-party marketing lists.

Your information is handled only where it is necessary to provide therapy, meet professional and legal responsibilities, and safely manage the practice. Sensitive health information is processed with your explicit consent.

Confidential therapy notes are stored using secure professional systems designed for clinical practice and encrypted storage. Access is password protected and limited to the therapist.

As part of ethical professional practice, clinical work may be discussed in supervision to support safe and effective care. Identifying details are removed wherever possible.

Your information is treated as confidential and is only shared in limited circumstances: where there is a serious risk of harm, where disclosure is required by law, where it is necessary to safely deliver services, or where you have given explicit consent.

To support the running of the practice, I use secure professional systems such as clinical note software, website and email hosting, video platforms, payment providers, and privacy-respecting analytics and advertising tools. These services exist solely to support your care. They are required to keep your information secure, confidential, and to use it only under my instruction.

This website may use cookies and similar technologies to ensure the site functions correctly, to understand how visitors use it, and to measure advertising performance. Where required, you will be asked for consent before non-essential cookies or tracking tools are used. You can adjust your cookie preferences at any time through your browser settings or the cookie banner.

Advertising measurement tools may collect limited technical information about your visit, such as pages viewed and general device details, in order to show relevant advertising and understand its effectiveness. This information never includes therapy content or clinical records and is also subject to the privacy policies of the advertising providers.

Sessions may take place via secure video platforms. While professional safeguards are used, all online communication carries some inherent privacy and security risks. You are responsible for using a private device and network where possible, and for joining from a space where your privacy can be maintained.

Therapy records are typically kept for 7 years after the end of therapy, or longer where required by law or professional guidance, and are then securely deleted or destroyed.

You have the right to request access to your personal data, ask for inaccurate information to be corrected, request restriction or deletion of your data within legal and professional limits, and withdraw consent where consent is the basis for processing. If you have concerns about how your information is handled, you may raise them with the Information Commissioner’s Office (ICO).

Appropriate technical and organisational safeguards are in place to protect your information. While every reasonable effort is made to maintain security, no method of transmission or storage can be guaranteed to be completely secure.

This policy may be updated from time to time. The current version will always be available on this page.